Updated July 23rd, 2025 by Andy Tarling
How to add button profiles
To create button profiles: Login to the Portal https://customerportal.hp2k.co.uk
Clicking the Button Profiles tab on the right-hand side.
Click the + Add Button .
Give the Profile a unique name, most users create profiles by Role or Site e.g Sales or London Office and click Save. This will now appear in the list below, click the edit pencil next...
4 min reading time
Updated July 23rd, 2025 by Andy Tarling
How to bulk upload contacts to the shared address book
How to bulk upload contacts If you need to add a number of contacts to your phone system quickly, the bulk upload feature is a great way to do it. Here’s a straightforward guide to help you through the process. Bulk Upload Steps 1. Log in to the Agilico Connect Admin Portal (https://customerportal.hp2k.co.uk/) 2. Click on Contacts in the left-...
1 min reading time
Updated July 23rd, 2025 by Andy Tarling
How to add a contact to the shared address book
This article provides a step-by-step guide on how to add a contact into your phone system using the Agilico Connect Customer Portal. It highlights all the necessary fields and options available during the contact creation process. How to add a Single Contact 1. Log in to the Agilico Connect Admin Portal (https://customerportal.hp2k.co.uk/) 2. Clic...
1 min reading time
