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Call Groups

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    How to create a new call group

    This article provides a step-by-step guide on how to create a call group on your phone system using the Agilico...

    August 5th, 2025 62 views 0 likes

    What is a call group?

    A call group in Agilico Connect, refers to a set of users or extensions grouped together to handle incoming calls...

    August 5th, 2025 52 views 0 likes

    Call Group Reporting

    This article provides a step-by-step guide on how to access reports on a Call Groups. Log in to the Agilico...

    August 7th, 2025 40 views 0 likes

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