Button profiles in Agilico Connect are templates that can be built that contain a list of buttons to apply to a supported devices and apps. The template is assigned to the desired users and all the buttons will be updated to match the template.

Creating a Button Profile

To create a new button profile, follow these steps in the Agilico Connect Customer Portal.

1. Login to the Agilico Connect customer portal:
   • Only tenant admins can administer button profiles. If you are not an admin, please ask your Agilico Connect administrator.
   • Make sure you have been assigned roles to create button profiles.
2. From the administration menu press Button Profiles.
3. Press the Add button.
4. Enter a name for the new button profile and press the Save button.
5. The button profile has been created and is ready for you to add buttons.

Adding Buttons to a Profile

To add buttons to a profile, follow these steps in the Agilico Connect Customer Portal.

1. Login to the Agilico Connect customer portal:
   1. Only tenant admins can administer button profiles. If you are not an admin, please ask your Agilico Connect administrator.
   2. Make sure you have been assigned roles to edit button profiles.
2. From the administration menu press Button Profiles.
3. Navigate to the profile in the list you want to change and press the Edit button.
4. Press the Add button.
5. Enter a label for the new button.
6. Select a Button Type, Button Action and Button Number.
7. Press the Save button.

The button will now be added to the profile.

Editing Buttons on a Profile

To edit buttons on a profile, follow these steps in the Agilico Connect Customer Portal.

1. Login to the Agilico Connect customer portal:
   1. Only tenant admins can administer button profiles. If you are not an admin, please ask your Agilico Connect administrator.
   2. Make sure you have been assigned roles to edit button profiles.
2. From the administration menu press Button Profiles.
3. Navigate to the profile in the list you want to change and press the Edit button.
4. Navigate to the button you want to change and press the Edit button.
5. Change the label, Button Type, Button Action and Button Number as required.
6. Press the Save button.

The button will now be updated.

Deleting Buttons on a Profile

To delete buttons on a profile, follow these steps in the Agilico Connect Customer Portal.

1. Login to the Agilico Connect customer portal:
   1. Only tenant admins can administer button profiles. If you are not an admin, please ask your Agilico Connect administrator.
2. Make sure you have been assigned roles to edit button profiles.
3. From the administration menu press Button Profiles.
4. Navigate to the profile in the list you want to change and press the Edit button.
5. Navigate to the button you want to remove and press the Delete button.
6. Confirm the request by pressing Delete on the confirmation popup.

The button will now be removed from the profile.

Additional Guidance

• There are no limits to the number of button profiles you can create.
• You cannot use the same name for multiple button profiles.
• In larger sites with multiple Agilico Connect admins it is a good idea to establish a naming convention.
• A user can only be assigned one profile at a time.
• Different devices and apps support different quantities of buttons. If you apply a template containing more buttons than the device or app can display the template will be truncated.
• Try to keep the label for buttons as short as possible. There is limited space on most supported devices and apps so you may need to abbreviate to get the best user experience.
• Not all devices and apps support every button type. If you assign a button that a device or app cannot provide, it will be hidden or disabled.
• If you remove a button from a profile, it will not necessarily be removed from a device. This behaviour is different between manufacturers. If you need to force a device to clear a button assign the button type of Spare. This is not necessary on supported apps.
• If you assign presence or BLF keys, note that if the corresponding user is renamed it does not automatically change the button label. You must always change this manually.
• Most supported devices check for changes to their button at hourly intervals. Changes are not immediate. Supported apps check for changes at 30-minute intervals and during the login process.
• The Sign In/Sign Out or Hot Desking feature for supported devices does support button profiles.