Yealink T31G/T31P IP Telephone

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        Description automatically generated

 

 

Answering a Call

Lift the handset for handset operation or press the Speaker for hands-free operation.

 

Placing  a Call

Lift the handset, press the Speakerphone button or Headset button.

Enter the number, then press #.

 

Ending a Call

Place the handset on its cradle or press the end call soft key.

 

Mute a Call

Press the Mute key to mute the handset, headset, or speakerphone.

 

Redialing

To redial the last number called Press the Redial button twice.

To view previously dialled numbers, press the Redial button once, then use the up and down arrow keys to scroll through the list.

Press the Redial button or the #key to dial the highlighted phone number.

 

Holding and Resuming

To place an existing call on hold, press the Hold button. To retrieve a call on hold, press the Hold button again. If multiple calls are on hold, press the appropriate Line Key before pressing Hold.

 

Call Transferring

Transfer to Number

To transfer a call-in progress, press the Tran button.

Dial the destination number then press #

When the destination party answers, announce the caller, then press the Tran button to complete the transfer

If there is no answer, press the Menu button andthen Hold to rerun to the original caller.

 

Call History

To view missed, received or placed calls, press the up and down arrows keys

Use the left and right arrow keys to navigate between all calls, dialled calls, received calls, missed calls and forwarded calls.

Then use the up and down arrows keys to scroll through the list

To dial a number, highlight it and then press Ok.

 

Volume Control

  • Use the Menu Button and select Settings Basic → Phone Volume
  • Select Handset, Speaker, Headset, or Ringer, then press OK.
  • Use the volume control button to adjust the volume, then press OK.
  • During an active call, the volume control button changes the volume of the handset, speakerphone or headset, whichever is active.

 

Steps to record unavailable greeting

  • Press message button or dial *98.
  • Enter mailbox (users Ext no.) and Password(User’s Ext no.)
  • Press 0 to change mailbox settings.
  • Press 1 to record your Unavailable the message.
  • Follow the prompts to record the message and press # to save.
  • Follow the prompts to Accept, Listen or Re-Record message

 

Voicemail

To access voicemail messages, press the Message button or Dial *98.

3  Access the advanced menu

Note: This menu allows you to listen to the time, date and CLI information

5  To Repeat the current message

7  To Delete the current message
8  To Forward the message to another mailbox
9  To Save the message
*  To Return to the main menu

 

The voicemail default Mailbox number and Password is your extension number.