To activate a page in the group you have created, you will need to create feature keys on the users. In this article, you will learn how to create and manage paging groups in your tenancy.
A page group is a telephony feature that lets a user make a one-way announcement to multiple phones at the same time. When a page is initiated, all phones in the defined group automatically go into speaker mode and broadcast the message live. This is commonly used for quick announcements to a team, department, or office area where information needs to be shared instantly and clearly.
To set up a page group, please follow the steps below.
Log in to the Agilico Connect Admin Portal (https://customerportal.hp2k.co.uk/). Once you are in the Agilico Connect portal, navigate the menu on the left side of the page and select ‘Advanced’ at the bottom. You will then be greeted with a further drop-down menu, select ‘Page Groups’.
In this form, you will be able to view all of the page groups configured against your tenancy.
- To add a new page group, click the +Add button.
- You will be greeted with a ‘Group Details’ page.
- Enter a Group Name for the page group.
- Select the number of the page group - the range is from 0-99. (Ensure the number is not already in use in another Page Group)
- Select the Site this group belongs to. (Sites can be set up under the Sites section of the portal by navigating the menu on the left side of the page and selecting Sites)
- Choose whether you want a pre-recorded announcement to be played. If yes, change ‘Play Announcement’ to yes, then select a sound file below. If no, then leave these as they are and you will be able to page as normal. (Sound Files can be set up under the Sound File section of the portal by navigating the menu on the left side of the page and selecting Advanced then Sound Files)
- Enter what you want the phone screen to display during paging under ‘CLI Name Prefix’. e.g. Announcement
- Press the Save button.
- A Members' section will now appear.
- To add a member, click the +Add button.
- Select the member from the drop-down list, then press the Save button.
- Repeat the last two steps for all relevant members.
- You have successfully created a page group and added the required users.
Important Information
Page Key: To active a page to the group you have created, you will need to create a feature keys on the users handsets. To do this please review the following article - How to add button profiles - Article Editor
User Limit: Please note that there is a limit of 10 users per page group.