Button Profiles

• How to add button profiles

• How to edit a button profile

Contacts

• How to add a contact to the shared address book

• How to bulk upload contacts to the shared address book

• How to edit a contact in the shared address book

• How to delete a contact from the shared address book

• How to hide a contact from the address book

Call Groups

• How to create a new call group

• What is a call group?

• Call Group Reporting

Advanced

• Device Management

• Diverts

• Hold Music

• Sound Files

• Page Groups

• Pickup Groups

• Time & Date Conditions

• Holidays

• Internal Numbers

Menus

• Creating a call menu